Special Investigator Job at Department of Consumer Affairs, Sacramento County, CA

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  • Department of Consumer Affairs
  • Sacramento County, CA

Job Description

Job Description and Duties

If this is a limited term position, it may be extended up to 24 months and/or become permanent.

Under the supervision of the Staff Services Manager II, the Special Investigator independently conducts difficult, complex and more technical enforcement investigations of complaints concerning licensees and/or alleged unlicensed activity within the scope of the Bureau’s enforcement authority pertaining to multiple statues within the Locksmith, Repossessors, Private Investigators, Proprietary Security Services, Private Security Services, and Alarm Companies Acts, California Codes (Penal Codes, Business & Professions (B&P) Codes, Labor Codes, etc.), and California Code of Regulations (CCR). Conducts investigations regarding criminal and administrative violations committed on or about licensees’ premises by licensees and/or their employees. 


In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. 

Please let us know how you heard about our position by taking this brief survey.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the .

Working Conditions

The employee is required to work both indoors and outdoors, depending on the situation he or she is involved in, at any given time.  While indoors, the temperature and humidity may not be controlled.  While out of doors, the employee is exposed to climatic conditions. The employee will have regular contact with persons who carry firearms and other deadly weapons.  Occasional to frequent sitting, standing, walking, driving, and carrying up to 25 pounds is required.  Special Investigators may be required to work irregular shifts, nights, weekends and holidays, and travel. Occasional overtime may be required.

The incumbent is required to travel throughout an assigned geographical area by various methods of transportation.

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring.  In accordance to DCA’s (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times. 

This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs’ Conflict of Interest Regulations. The incumbent is required to submit a Statement of economic Interests (Form 700) within 30 days of assuming office, annually by April 1St and within 30 days of leaving office.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The Special Investigator will regularly work independently on assignments. Incumbent must possess above average written and verbal communication skills, use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively. The employee routinely works with sensitive and confidential issues and/or materials, which may include tax and banking records, medical records, police reports and witness information.  The employee is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive investigative matters at all times.  This position requires working in and driving to, various locations throughout the state and may be required to work irregular shifts, nights, weekends and holidays. Occasional overtime may be required.  The employee is required to maintain regular and consistent attendance; report to work on time; work his/her full day and work under changing priorities and deadlines. In addition, the employee is required to dress and act professionally, work cooperatively with others and exhibit courteous behavior towards coworkers and the public. Knowledge and proficiency in the use of personal computers and standard office software is desired.  A valid California driver license is required.

Benefits

Benefit information can be found on the  CalHR website and the  CalPERS website.

BSIS is located in north Natomas. The Natomas office offers FREE PARKING, is easily accessible from Interstates 5 and 80, and is also close to various dining and shopping choices in the Natomas area.

Additional Instructions

If you are using education to meet the minimum qualifications, as specified in the classification specification ( please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.

Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678).

Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Multiple positions may become available.

Electronic Submission:

Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement.

U.S Postal Service Mail:

Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery:

Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.

Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov. For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at (866)844-8671.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    1. Describe your experience, educational background, and qualifications that relate to the duties of this position.

    2. Provide details about your experience in collaborating with leadership and peers to reach a common   goal/successfully complete a project.

    3. Discuss your most challenging investigation. What was the result(s)?

    Please limit your response to 2 pages, Arial font.

Job Tags

Holiday work, Permanent employment, Full time, Outdoor, Shift work, Night shift, Weekend work,

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