Job Description

Social Media Coordinator

New York

THE ALLSAINTS TEAM

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

We are looking for a visual storyteller with a strong eagerness to learn about creating, shooting, and editing engaging content that aligns with our broader marketing and content calendars. You will be a team player, highly organized, and a strong representative of the brand. You’ll work closely with the Director of Marketing to assist with our performance among different audiences, social insights, and analytics, as well as emerging trends.

AllSaints

• You will help bring fresh ideas to the Director of Marketing, present research on trends, help create ideas that align with the brand’s tone of voice
• Assist on creative briefs when necessary
• Assist with the capturing all types of videos for the marketing team including videos of fashion events, in-store, lifestyle videos, behind the scenes and consignment shoots
• Act as a point of contact for Marketing team, ensure equipment such as cameras, stands and lights required for each project are correctly tracked, invoiced, and accounted for
• Check all material to ensure that it has been captured properly with direction from collaborating teams
• You will assist with gathering analytics on how content performs across different business areas.
• Act as a liaison for the Director of Marketing; maintain and foster relationships with content creators in key markets to partner with for key activation

John Varvatos

• Take direction to organize John Varvatos’s social media calendar across all platforms — Instagram, TikTok, Facebook, Pinterest, and other platforms consistency
• Assist the Director of Marketing by crafting and preparing zoomed-out views of JV’s “evergreen” social media calendars by floor set
• Adjusting calendar due to weekly read-and-react business shifts in order for social to work hard for the business
• Take notes and keep track of any social media updates, pertaining to all patterning and swipe across social platforms, consolidating social media inspiration shared by rest of team to inform creative ideation for upcoming social content
• Assist with content creation when applicable
• Publish confirmed and approved social media across platforms
• Present weekly analytics across social platforms to the Director of Marketing
• Conduct daily social media listening across platforms to identify:
• Emerging product trends
• UGC to repurpose
• Potential customer service issues
• General sentiment and commentary about JV
• Engage in daily community management to review inbounds and reactions to owned JV content (comments, direct messages), with partnership from Customer Experience team

WHAT SKILLS DO I NEED?

• You are highly organized, with an eye for details
• You exhibit strong communication skills
• You will be a creative person with the ability to work under pressure in a fast-paced environment
• Preferred experience with graphics, music, and voiceovers to create professional grade content
• Strong customer service skills
• You are a team player who can both receive direction and provide feedback when necessary
• Strong ability to meet tight deadlines and multitask to manage several projects simultaneously
• Experience with Adobe Creative Suite: Illustrator, Final Cut, Photoshop, Premiere Pro, and aftereffects

Pay Range in New York, New York for this role is currently $28.00 - $32.00 USD/Hour. 
Exact compensation may vary based on skills, experience, and location

ABOUT THE LOCATION

Our North America region is made up of 71 retail locations across the U.S. and Canada, with our flagship store in New York City. We are primarily based out of our Los Angeles studios, bringing our brand’s iconic aesthetic to West Hollywood, CA.

WHAT WE STAND FOR

The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future

BENEFITS

Health and Wellbeing Benefits

AllSaints offers employees regularly working a minimum of 30 hours per week comprehensive Health & Wellbeing Benefits. Eligible employees may also choose to enroll family members, including a legal spouse/ registered domestic partner.

Health & Wellbeing Benefits Plan include:

· Medical, Dental, Vision, and

· Flexible Spending Accounts (FSA) & Dependent Care Accounts

· Commuter & Parking Saving Accounts

· 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching

· Paid Time Off & Sick Leave

· Enhance Paid Parental Benefits

· Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)

· Basic Life and Disability

· Short/Long-Term Disability

· Employee Assistance Programs

· Personal Clothing Discount

. A mix of office work and working from home is available to team members who have positions that allow for them to work flexibly.

Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. AllSaints reserves the right to amend or withdraw these benefits at any time.

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.

#LI-Hybrid

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