Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Senior Director, Client Partner Executive - Technology, Media & Telecom (TMT)** **Are you a strategic relationship leader experienced in managing large enterprise accounts in the Technology, Media & Telecom industry?** **Do you have a track record of driving growth while delivering impactful solutions?** **About the Role:** As a Senior Director, Client Partner Executive at Conduent, you will lead and grow strategic relationships with clients in the Technology, Media & Telecom (TMT) segment. This role is responsible for driving new revenue growth, optimizing service delivery, and deepening client relationships to deliver measurable business outcomes. You will serve as the senior executive point of contact and trusted advisor, aligning Conduent's BPO and digital solutions with your clients' strategic goals. This is a high-impact, high-visibility role that requires strong business acumen, consultative selling skills, and a deep understanding of outsourcing and digital transformation in the TMT segment. **Responsibilities:** + Serve as the senior executive relationship owner for assigned accounts within the TMT segment. + Develop strategic partnerships with client executives by understanding their business challenges and aligning Conduent's capabilities to address them. + Collaborate with internal teams-including delivery, solution architects, and business development-to ensure service excellence and identify expansion opportunities. + Lead account planning efforts, including growth strategies, renewal planning, and risk mitigation. + Drive revenue and margin growth by expanding service offerings, negotiating renewals, and pursuing new business within existing accounts. + Monitor and manage account-level financial performance, delivery metrics, and client satisfaction. + Provide industry and market insights to influence solution development and go-to-market strategies. + Ensure compliance with contracts, manage escalations, and oversee the resolution of complex issues. + Act as a Conduent brand ambassador and thought leader in the TMT segment. **Requirements:** + 10+ years of experience in enterprise account management or client relationship roles in the Technology, Media, or Telecom industry. + Demonstrated success in managing complex accounts and growing long-term client relationships. + Strong knowledge of BPO, CX, or digital transformation services. + Excellent communication, executive presence, and strategic thinking skills. + Proven ability to influence cross-functional teams and drive results in a matrixed environment. + Self-starter with exceptional problem-solving and organizational skills. + Bachelor's degree or equivalent work experience required; advanced degree preferred. + Ability to travel as needed. **Flexible Working** At Conduent, we value individuality and flexible working arrangements. In this role, you can expect: + **Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.** **Working for You** **We offer perks and rewards designed to support you:** + **Health & Welfare Benefits:** Comprehensive plans tailored to your needs, effective from day one. + **Retirement Savings:** Robust programs to help you secure your financial future. + **Employee Discounts:** Access to a wide range of discounts on merchandise, services, travel, and more. + **Career Growth Opportunities:** Paths for advancement within a global organization. + **Paid Training:** Learn while you earn with award-winning learning platforms **.** + **Paid Time Off:** Competitive PTO packages to help you recharge. + **Great Work Environment:** Join an award-winning culture that values diversity and inclusion. **Join Us:** At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you'll find opportunities to: + Bring your authentic self to work every day. + Grow and thrive both personally and professionally. + Make a meaningful impact with our clients, in our communities, and for the millions of people we serve. With over 50,000 associates in 24 countries, you'll be part of a global team that's shaping the future - for the company and for yourself. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($200,000 - $225,000) Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy ( . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

Job Tags

Holiday work, Work experience placement, Remote job, Work from home, Flexible hours,

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