Job Description

Description

The County of San Mateo Family Health Services Divisionis seeking an experienced and qualified Senior Community Workerto join the Healthy Families San Mateo County Program. Healthy Families of San Mateo County is an evidence-based home visiting program that supports pregnant women and new parents to have the healthiest start for their babies. The Senior Community Worker will work to promote the health of pregnant women and their babies, improve birth outcomes, strengthen parent-child bonding, and create a healthy environment for the entire family by providing intensive home visiting services to families in San Mateo County. The Senior Community Worker will make referrals to community and other agencies, coordinate care with hospitals and medical providers, educate and counsel new parents, act as a resource for staff on medical and nursing issues, interpret medical records and make recommendations.

Currently, there are one regular, full-time vacancy and one Limited-Term, full time vacancy at the Healthy Families San Mateo County Program. 

To learn more about the Healthy Families San Mateo County program, please visit: https://www.smchealth.org/general-information/healthy-families-san-mateo-county. 

The  ideal candidatewill possess the following:

• Experience in conducting home visits with clients and assess problems and needs.
• Experience in working with pregnant and parenting women.
• The ability to serve as a trusted liaison to perinatal providers with differing practice styles and environments.
• Background on normal child growth and development and parent-child relationships.
• The ability to relate to families from a strength-based model, even in an apparently chaotic family environment.
• The ability to recognize child abuse and neglect.
• The ability to work independently as well as within a multi-disciplinary team.
• Knowledge of trauma-informed care and adverse childhood experiences.
• The ability to problem-solve, make independent judgments, and work autonomously.
• Communicate effectively both orally and in writing.
• Be flexible to adapting to a changing environment.
• Fluency in Spanish is required.

Note:  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Assess and monitor client needs and develop individual care/recovery/support plan based on the needs of the client.
• Prepare and/or coordinate the preparation of informational and outreach materials, basic correspondence and reports, and other documents regarding program activities.
• Assist staff in developing strategy for conducting and maintaining effective relationships with the community; interpret community needs and cultural patterns to professional staff members.
• Performs crisis intervention by arranging for special services to assist clients in addressing serious personal, financial, employment, and/or family issues; performs crisis intervention.
• Establish and maintain collaborative relationships with community resources.
• Conduct home and field visits to assess and monitor client needs and ensure adherence to individual care plans.
• Provide information and refer clients to appropriate social services agencies; research community resources for clients; work closely with other County staff to coordinate various functions of outreach and referrals.
• Provide educational services to the clientele served; schedule, arrange, and assist in the facilitation of educational programs and activities to support client health/wellness, recovery, self-sufficiency, or employment goals.
• Perform outreach to provide education and information to individuals who may be at risk and unaware of services and/or prevention methods; inform clients and community members of programs and services and promote participation of groups and individuals in program activities.
• Conduct outreach activities to community organizations to provide information about the program and resources and to secure health, welfare, educational, and other social service supportive programs on behalf of clients; promote participation of groups, businesses, and individuals in program activities; and coordinate the delivery of support services to clients.
• Identify home, family, or community conditions needing improvement and develop, recommend, and implement measures to correct these conditions.
• Assist in the follow up and monitoring of cases for assigned client groups; work with client and case management team to develop and maintain individual development plans.
• Monitor action plans and periodically make contact with clients to assess progress and identify support needed to aid clients in pursuing interim goals as planned.
• Advocate with external agencies, employers, and other organizations, to help ensure that the client is represented and informed of processes and procedures, to resolve issues and disputes with third parties, as well as engage in communications on behalf of the client.
• Assist clients in a wide variety of daily living activities, such as completing applications and forms, providing transportation, budgeting, and navigating support service systems.
• Represent the division or section on internal and community committees and task forces as assigned representing the needs of needs of the community or of individual clients; attends and participates in community events.
• Act as an interpreter in contacts involving non-English speaking residents.
• Attend staff and in-service meetings.
• Develop immediate solutions to emergency problems and expedite delivery of needed services.
• Perform special assignments, projects, or other related duties as required.

 

Qualifications

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge and skills is qualifying.  A typical way of gaining the knowledge and skills is two years of experience providing community services of a remedial and educational nature which includes experience counseling and conducting outreach to the client population served.

Licensure/Certification:
This position requires possession of a class C California driver license or equivalent.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Wednesday, March 26, 2025, by 11:59 p.m. PST
Application Screening:  Week of March 26, 2025
Civil Service Panel/Departmental Interviews: Wednesday, April 9, 2025

Job Announcement URL: 

https://www.governmentjobs.com/careers/sanmateo/jobs/4847805/senior-community-wo…

Benefits

Please visit www.smcgov.org/media/100151/download?inline=for a complete listing of all benefits for this classification.

Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.

County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.

Job Tags

Full time, Interim role, Self employment, Immediate start, Flexible hours, Night shift,

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