Position: Salesforce Business Analyst
Job Location: Addison, Dallas, Texas (Client Location)
Work Mode: WFO
Required Skills and Experience:
Bachelor's degree in Business Administration, Computer Science, or a related field.
Overall 7-9 years of experience as a Business Analyst
6-7 years of experience as a Business Analyst, with a focus on Salesforce implementations projects in Community/Experience cloud and Core Cloud.
Deep understanding of Salesforce platform features, including Salesforce Sales Cloud, Service Cloud, Experience Cloud, Aura, LWC, Flows, and Apex, Data access, limits, sharing, etc.
Strong experience with requirements gathering, analysis, and documentation.
Excellent communication and interpersonal skills.
Proficiency in using JIRA and other project management tools.
Experience working in an Agile/Scrum environment.
Ability to work effectively in a fast-paced, dynamic environment.
Excellent written and verbal communication.
Preferred Skills:
Salesforce certifications (e.g., Salesforce Certified Business Analyst).
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