Job Description

We, at Leggett & Platt Inc., are searching for a Quality Systems Manager to support our bedding business in Carthage, MO. Did you know we have been revolutionizing the sleep industry since 1883? That’s right! In fact, we hold the original patent on a spiral steel coil bed spring, filed way back in 1885. Since then, we have been an industry leader in guaranteeing you get the best sleep possible. If you join our team, your work will ensure people across the world have a little more comfort in their lives.

It is the responsibility of the Quality Systems Manager to provide support and direction for the Quality Management System Process. It is the responsibility of the Quality Systems Manager to ensure the product and services produced at Branch One conform to all the established requirements and expectations of our customers. The Quality Systems Manager is the designated management representative for the ISO 9001:2015.

So, what will you be doing as a Quality Systems Manager?

• Take action to prevent non-conformities related to the product produced, services provided or the ISO 9001:2015 Management System.
• Identify and stop further processing of non-conformances related to products, processes, or the quality system.
• Make suggestions for improvement and verify the implementation of solutions.
• Know the location of and understand control plans, work instructions and specifications.

• Assure that Branch One meets Corporate Quality Assurance guidelines.
• Oversee that the calibration system is maintained.
• Oversee the paperless system (Intelex and Infinity).
• Periodically inspect new products from machines.
• Verifies that raw material specifications are met.
• Actively supporting new product development initiatives is cooperation with Corporate R & D and Bedding Manufacturing Departments.
• Actively participates in the Raw Material Qualification process.
• Review customer complaints, develop and implement solutions.
• Maintain ISO 9001:2015 Internal Audit Team.
• Schedules internal audits and provide feedback to BLT/Branch on any findings.
• Analyze and resolve quality issues.
• Initiates corrective action to improve manufacturing processes and customer satisfaction.
• Supervises Quality Systems Technicians such as performing salary reviews, screenings, hiring and training.
• Assist Quality Systems Technicians in their tasks when needed.
• Responsible for Quality Impact.
• Works in cooperation with manufacturing manager to streamline initiatives to improve all manufacturing processes.
• In addition, the Quality Systems Manager performs any other tasks related to the operation of this Branch as directed by the Branch Manager. This position may require occasional overtime and travel.

To be successful in this role, you’ll need:

• Bachelor’s Degree in related/comparable field or equivalent experience in place of degree 
• Ability to perform in a fast-paced environment.
• Proficient in use of computer software.
• Proficient knowledge of Continuous Improvement, Manufacturing Resource Planning, ISO 9001:2015 and Total Productive Manufacturing (TPM) concepts.
• Ability to analyze processes or problems and develop solutions utilizing team concepts to drive to the root cause of problems.
• Ability to facilitate group interactions, including dealing with conflicts.
• Intimate knowledge of the manufacturing process.
• Product familiarity, including the product structures.

Things we consider a plus:

• ISO Certified

What to Do Next

Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.

Our Values

Our values speak to our shared beliefs and describe how we approach working together.

• Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
• Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
• Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
• Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

Our Commitment to You

We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!

We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we’d love the opportunity to consider you.

Equal Employment Opportunity/Veteran/Disability Employer

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