Job Description

About Us: Gengras Motor Cars is a 3rd generation family business, serving Connecticut, Massachusetts and Vermont with new and used car dealerships, that focus on service, sales, parts and collision departments. We specialize in BMW, Volvo, Chrysler, Dodge, Jeep, Ram, Honda, Ford, Volkswagen, and Subaru. The foundation of Gengras relies on our core values of Caring for Others, Passion, Continuous Growth, and Honesty and Integrity. At Gengras, we believe that "People Come First." If you are looking for a rewarding career in the auto industry, you will find what you are looking for here at Gengras Motor Cars. Job Summary for Warranty Admin We are looking for a Warranty Admin to join our growing team! The right candidate will have previous warranty experience and strong attention to detail. The day-to-day duties of this role include booking warranty repair orders, maintain receivables schedule, and processing warranty paperwork, Benefits for Warranty Admin:

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• 401(k)
• PTO (3 weeks starting on Day 1!)
• Paid Vacation
• Paid Holidays
• Paid Training
• Growth Opportunities

Responsibilities ofWarranty Admin: * Book warranty repair orders and submit claims of manufacturer warranty * Maintain receivables schedules; service contract claim submission and follow up * Work closely and effectively with team of technicians, service writers, and supervisors * Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts * Communicate with Service Advisors to define the scope of a warranty claim * Process all warranty paperwork to ensure proper documentation and to verify criteria * Arrange for parts for shipment to factory or distributor * Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor * Stays abreast of all factory recalls, announcements, and procedures * Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business * Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals * Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders * Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery * Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission * Maintain record of all claims submitted, returned/rejected and paid and their current status * Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority * Provide a weekly report to the service manager regarding claims status * Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers Qualifications for Warranty Admin: * Warranty experience preferred * Attention to detail * Ability to work well with others and be part of a team * Proficiency Microsoft Office * General accounting knowledge preferred * Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Holiday work, Full time, Contract work, Local area, Immediate start,

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