Customer Service Claims Support Job at State Side Strategies, Jacksonville, FL

WlVuWkR6WXc4cWRTQzBqSU5KL3p6TktwbXc9PQ==
  • State Side Strategies
  • Jacksonville, FL

Job Description

Position: Entry Level Customer Service Claims Support

Overview :  
We are hiring for a Customer Service Claims Support role. The ideal candidates for this position are recent college graduates or entry level applicants interested in gaining experience in client relations, account management, and communications. Great opportunities for professional development and career growth. No experience required. Over the years, we have hired some of the best auto glass technicians and claims support reps in the state. Their knowledge of the industry, on-the-job experience and strong work ethic have propelled us to the top of the industry and solidified our reputation as the best mobile auto glass replacement company currently serving Florida.

Daily Duties of the Entry Level Claims Support :
  • Perform account management responsibilities - including being the client’s main contact, and handling paperwork as well as customer issues
  • Work with national insurance companies to call in each claim, submit the customer information and complete the invoice (paperwork)
  • Provide top-notch customer service by maintaining a dedication to meeting the expectations and requirements of internal and external customers
  • Set up appointments for installation and technician team
  • Maintain professionalism in all verbal and written communications
  • Participate in daily meetings and in-office impact sessions
  • Provide leadership to others through example and sharing of knowledge/skill

Requirements of the Entry Level Claims Support:
  • All majors encouraged to apply – No degree requires
  • Excellent student mentality and ability to learn new strategies and business techniques
  • Ability to understand client and business partner needs and challenges and apply creative and logical approach to identify solutions
  • Excellent communication, customer service, and problem-solving skills with the persistence to resolve problems completely
  • Ability to effectively operate with high energy and flexibility in a fast paced, constantly evolving team environment
  • Excellent interpersonal skills including written and oral communication
  • Self-motivated and self-directed

 

Job Tags

Full time, Work at office,

Similar Jobs

Peterson Technologies

Junior Software Engineer Job at Peterson Technologies

 ...eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required. ~1-2 years experience with AWS, DevOp, Terraform, Ansible. Responsibilities ~ Support DevOps activities for a standaloneenvironment. Peterson Technologies... 

WilsonHCG

Service Specialist I/II/III - Access Control Job at WilsonHCG

 ...with tenured knowledge. Pay would reflect experience. Service, program and integrate Commercial Low Voltage systems such as Access Control, CCTV, Intercom, and Burg Alarm Company truck provided Base pay plus OT Full benefits, 401k and various other company... 

Cascade Farm and Outdoor

Cashier Job at Cascade Farm and Outdoor

 ...& Outdoor is looking for an outstanding individual to join the Cashier team. About Cascade Farm and Outdoor Cascade Farm and Outdoor...  ...are a plus. Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and Albertsons is also... 

Anytimefitness

Help Desk Specialist Job at Anytimefitness

 ...Centered Support Staff (PCSS) positions, who work with our clients to help them live as independently in a caring and loving environment....  ...availability Supplemental pay types: ~ Bonus pay Experience level: ~ No experience needed Ideal Profile:... 

Pinnacle Group

Business Execution Consultant 2 Job at Pinnacle Group

 ...Moines, IowaDuration: 12 Months +ContractJob ID: 171187Job Overview:We are seeking a skilled and experienced Business Execution Consultant 2 to join our team in West Des Moines, Iowa. The ideal candidate will have technical expertise in workforce management platforms...