Job Description

What skills are needed to be successful in this role?

• Strong work ethic and integrity

• Highly organized & detail oriented

• Excellent verbal and written communication skills including in meetings, in presentations (e.g., PowerPoint), and for emails and other written products

• Excellent interpersonal skills

• Ability to balance multiple assignments and prioritize competing demands

• Ability to work both independently and with teams

• Resourcefulness and ability to devise creative solutions to problems

• Exemplary project management skills with the ability to set priorities, develop and execute on a workplan, and an action-bias to deliver activity in the market

• Process-oriented with demonstrated problem-solving capabilities

• Exceptional organizational, time management and planning skills to successfully handle multiple projects simultaneously and meet deadlines in a fast-paced environment

• Ability and appetite to learn and assimilate new information and think holistically through complex problems with technical and non-technical components

Are there any specialized skills that must be present for the position to be successful?

• Knowledge of software project management

• Experience testing and mapping various business processes and protocols

• Ability to translate business process needs into software requirements

Are there any skills or tasks that the resource needs at start of engagement?

• Proficiency working with Salesforce

Certifications and qualifications, including education/degree

• A bachelor's degree or higher, with 2-4 years of project management experience, preferably in software project management

IT systems that will be used

• Microsoft Office, Teams, SharePoint, Asana, Oracle PeopleSoft, Salesforce

Tasks

This position will initially support the AUP and My Energy teams in their efforts to improve software, systems, and programs, including:

• Developing project plans for features tied to project scope elements

• Maintain documentation regarding various projects, processes, and operations

• Requirements gathering and documentation to provide actionable requests for program systems work

• Collaborate with project managers and cross-functional teams

• Work with Client implementation contractors to manage program metrics collection from end-to-end and ensure data completeness, accuracy, and reasonableness

• Develop and issue requests for data; manage workflows for timely intake; identify and implement solutions and tools to improve data quality; and develop and execute processes and procedures that result in increased compliance for participating retailers and contractors, quality assurance, and remedial actions.

• Perform rigorous data analysis necessary to support effective program delivery: Conduct data analyses required to improve program performance, increase impact, streamline customer and partner (retailers and contractors) interactions, reduce cycle times for processing, and manage risks associated with program delivery

• Collaborate with Client implementation contractors to ensure program deliverables and reporting are executed in a timely manner; and

• Perform other responsibilities as assigned that contribute to the goals and key outcomes of the Codes, Products, & Standards team

Technical & Professional Skills & Knowledge: Is able to work independently and has a solid understanding of project management methods, processes, standards and tools.

The individual needs to be proficient at documenting requirements and specifications and creating visual aids to represent business processes using standard methods. Experience and skill in discerning true requirements stemming from needs as opposed to business units' less critical wants and wishes.

Creativity in Project & Program Development: Not fully applicable, however, the ideal candidate needs to have the ability to understand issues at the source level, and creatively find the least expensive, and most reliable solution. Ability to quickly identify and drive the best possible solution when presented with a series of opportunities and constraints.

Organization Skills & Productivity : Has demonstrated ability to implement projects in a timely manner. Demonstrates the capability to manage all aspects of on- going projects with no supervision. Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgement. Effectively discharges general technical and project management assignments in a timely manner. Demonstrates strategic thinking connected to the organization's goals.

Leadership / Interpersonal Relations / Judgement: Has demonstrated he ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Provides guidance to junior staff when appropriate and can supervise the day-to-day work of interns. Has full confidence of peers and superiors. People skills have developed to show leadership and an ability to motivate others.

Communication Skills & External Relations: A strong customer orientation, with active listening skills and the ability to understand and define and document business needs comprehensively. Produces effective and purposeful written material that requires no editing. Constructively edits work and mentors' junior staff. Effectively represents Authority in difficult or complex negotiations with outside contacts and customers. Presents ideals clearly and concisely in oral and written format.

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