Daily Tasks Performed: Agile Development for CX Products Lead or participate in the gathering, analysis, and documentation of business requirements for our software products, including creation of features, user stories, acceptance criteria, technical dependencies, use cases, and process flows. Participate in agile development processes including daily syncs, backlog management, sprint planning, demos, sprint reviews and retrospectives. Collaborate with developer and QA teams during design, development and testing phases to ensure production systems meet requirements and maintain their performance. Gather insights into customer/user behaviors, needs and pain points through interviews, surveys, workshops, distilling insights into prioritized opportunities for product improvements and new features. Conduct research into competitive trends, consumer trends and emerging technologies, synthesizing findings into actionable recommendations. Research and stay current in emerging AI trends, tools, technologies relevant to internal use cases and external-facing products. Research generative AI prompting techniques and manage prompt libraries to showcase capabilities and promote use by internal teams. Product Performance Evaluation, Monitoring and Analysis Establish, monitor and report on key metrics related to generative and conversational AI product performance, user behavior and business value. Generate reports, dashboards and presentations detailing product and user performance data and insights. Analyze trending conversation topics and related product usage data to identify shifts in user behavior and evolving needs for product feature enhancements. Manage and execute evaluation/monitoring of generative AI applications, tracking performance and accuracy targets across stages of development. Measure, analyze and report on business impacts of AI product implementations. Content Management for Generative AI Applications Lead curation and management of knowledge data/content used in generative AI applications. Source available content from internal teams or other sources as appropriate. Establish and manage content categories, taxonomies, tagging conventions and other content standards. Process, format, edit or expand on content or metadata as needed to facilitate ingestion and use by AI systems and human users. Qualifications: Experience with Jira, Confluence and Mural or similar tools helpful. Experience in automotive industry and/or consumer-facing software products helpful. Experience with Salesforce technology helpful. Knowledge of/experience with Design Thinking methodologies. Experience utilizing generative AI tools in professional or personal workflows. Rigorous attention to detail. Excellent time management and organizational skills. Strong data, analytical and technical aptitude. Self-motivated with high degree of curiosity and appetite to learn. Ability to communicate effectively with non-technical and technical personnel. Excellent verbal and written communication skills. Ability to tell stories with data. Ability to manage complex initiatives with multiple elements and stakeholders. Skillful questioner - can elicit information and requirements from a broad group of stakeholders.
...About the Role To oversee the critical compliance functions relating to Supply Chain operational quality compliance specializing in Food Safety. You will be responsible for: Compliance and Quality Monitors and maintains audit activities including + Food Safety...
Restorative CNA - CHUCKEY TN / Tennessee - PRN - SATURDAY COVERAGE NEEDED Contact: ****@*****.*** or call Linda at (***) ***-**** for further details! Broad River Rehab is hiring a PRN Restorative CNA for our skilled nursing facility in JOHNSON CITY...
Scrum Master (W2 Hiring)Houston, TX Onsite from Day One6+Months3 OpeningsNotes:Run Scrum meetings, Ceremonies, Sprint planning... ...requirementsImplement the process in the teamIntroduce Agile methodologies & practicesLooking for 3+years of experience as...
...their computing and networking environments following security incidents. Working in conjunction with the Unit 42 service delivery team... ...and associated performance degradation, SIEM and log management, cloud environments and other applicable security platforms....
...of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation... ...what door they'll knock on next. As a Sr. Principal AI Security Researcher, you will be helping Palo Alto Networks in a high visibility and...